Category: Fixes

[Update] Gmail Account Suspended After Adding POP3 Imported Account

Just a quick update on my previous post with this problem.

I eventually managed to get all of the accounts setup fine, however, every damn one of them got suspended in the process. I found a way around that though.

As long as you setup the POP3 import and leave the box UNCHECKED for “leave a copy of retrieved messages on the server”, you will then receive a email on your previous email system indicating that the account is suspended, and most importantly, some directions to appeal this decision.

After having a human at Gmail manually unsuspend the first two problem accounts for me (roughly 8 hours after submitting the appeal), the other 4 accounts were automatically unsuspended as soon as I submitted the appeal request which allowed me to continue setting up the accounts.

So from what I have learned here, the reason for suspension is completely unknown but is NOT for breach of terms and conditions (which I have thoroughly read every single word to make sure), And if this is happening to several different accounts, once the first couple are reviewed by staff at Google, I guess they whitelist your IP address or similar to have the others automatically resolved when you appeal it.

[FIX] Samsung Series 5 550 Chromebook, Linux Mint 18 / Ubuntu Xenial Not Refreshing Wireless Networks After Resume

After recently installing Linux Mint 18 on my Samsung Series 5 550 Chromebook, I noticed that after a system standby/resume, my wireless network list was not refreshing or connecting to networks if in a new location (for example, suspending the system at home, then resuming when at work it would not find new networks).

The following fix was found to work fine for me, credit goes to Ubuntu Forums here.

Apparently this is common for Broadcom wireless cards, mine however was a Atheros 93xx card:

rob@chromebook ~ $ lspci | grep -i wireless
01:00.0 Network controller: Qualcomm Atheros AR93xx Wireless Network Adapter (rev 01)

The fix was to create a new file:

sudo nano /etc/pm/sleep.d/10_restart-networkmanager

Paste the following into it:
#!/bin/sh
case "$1" in
resume|thaw)
service network-manager restart
;;
suspend|hibernate)
# Do nothing
;;
esac

Make sure root is the owner of the file:
sudo chown root /etc/pm/sleep.d/10_restart-networkmanager

And make the file executable:
sudo chmod +x /etc/pm/sleep.d/10_restart-networkmanager

Once done, reboot the laptop and you should then be able to suspend and resume the system without problems, upon resume, it will restart network-manager to work around the issue.

[Fix] Fallout 4 PC – Keyboard & Mouse Not Working – Logitech

Yesterday I started playing the Fallout 4 PC game. I was confronted with an issue right at the beginning of the game on the screen that says “Press any key to start” where no keys were detected so I couldn’t begin the game.

After some extensive searching, almost all answers were related to having a game pad or controller plugged into the computer, and the fix was to unplug it before starting the game or use the controller to go into the game settings and disable it. For me, this was not the case, I do not have a game pad or controller on my PC.

Eventually I figured out that it was the software for my Logitech G19 keyboard that was being falsely detected by the game as a controller. Unplugging the keyboard did not make a difference, but if I completely exit the Logitech Gaming Software before starting the game it worked flawlessly. I could then begin the game, and go into the game option screen to disable controller support. Once that has been done, you can run the Logitech Gaming Software again without it interfering with the game. You can still use the macros and hotkeys of your Logitech device after this.

As I couldn’t find any mention of this being the cause of the error, I thought I’d publish this post to help others.

Fix for Sony Smart Band SWR10 Not Tracking Sleep/Activity Data

I’ve had my Sony SWR10 Smart Band for some time now and it’s been great and so useful, especially the ‘Smart Wake Up’ alarm feature which I use all the time.

A couple of times I have run into an issue where the smart band stops tracking activity data including when asleep, which prevents the smart alarm feature from working.

I did contact Sony about this some time ago and arranged to return it for repair/replacement but I never got round to sending it off, a few weeks back I found it again and thought I would give it another go and surprisingly I found that it was working fine again so I started using it.

After about two weeks the same happened again and it stopped tracking activity data. After various troubleshooting methods I have worked out that the battery within it needs to be totally discharged to force it to turn off completely, then once recharged, it will work again just fine. There’s no easy way to discharge the battery sadly and it’s very much a waiting game, I tend to leave it for a week without using or charging it which in my case is usually enough to resolve the issue. It’s very much an inconvenience being stuck without it for such a long time when this happens but it’s the only way I know of.

This may not work in all situations but for me, it has worked perfectly 3 times now to resolve the issue of not tracking activity data.

pfSense 2.2.6 Compatibility/Installation of ASRock Q1900-ITX Motherboard

I was expecting this to be a walk in the park but alas it wasn’t as simple as I’d hoped.

I originally intended to install pfSense to a mPCIe-based SSD as the motherboard has got a slot, but sadly this motherboard only supports wifi/cellular cards in this port so presumably the motherboard only has the USB pins on the slot connected and not the PCIe/mSATA pins. Save yourself the effort here and go for a SATA hard drive or SSD instead, it wasn’t worth troubleshooting or fighting with it for me.

My specs:

  • ASRock Q1900-ITX (for what it’s worth, I believe the Q1900DC-ITX is identical apart from having a built in DC PSU instead of the usual ATX).
  • Integral Value 2x 2GB DDR3-1600 RAM
  • Broadcom 10/100/1000 NIC (unknown model, I’ll try and add details later).
  • OCZ Agility 3 60GB SSD
  • 80W DC-DC PicoPSU with 12V 5A power brick

I tried to install pfSense 2.2.6 to this motherboard originally using default settings, with BIOS version 1.6.0 from ASRock. This failed with AHCI Timeout errors when trying to format my SSD.

After finding this post for a very similar motherboard made by Gigabyte, I started playing around more in BIOS.

I then went through the BIOS and disabled any devices that won’t be required for this installation, such as serial/parallel ports, HDMI audio, PXE boot, onboard audio, WAN radio (wifi/cellular card if you’re not using them). I also made some other minor changes such as setting the default graphics card to onboard instead of the default PCIe. SATA controllers are set to AHCI mode, Secure Boot and Fast Boot is disabled, S.M.A.R.T is enabled. Everything under ACPI Configuration is disabled apart from HPET, disabled everything under CSM (Compatibility Support Module).

After making these changes, it installed fine. Interestingly, I did try reverting back to the default BIOS values to try and work out which setting was causing the problem, I believe it is related to Intel C-States but I cannot be sure without getting another clean hard drive to test it on. It seems, that once the BSD boot loader has already been written to the drive, subsequent reinstallations go through fine without any errors at all.

If you’re using an SSD, it’s worthwhile enabling TRIM to prolong the life of it, I used this guide which worked perfectly.

After all of this, I’ve successfully got pfSense 2.2.6 full install up and running on the ASRock Q1900-ITX motherboard.

 

Fix for Windows 10 Start Menu and Settings/Wifi/Volume Screens Not Working

Recently I encountered an issue where the Start menu, along with the wifi, volume and control panel screens would not open on Windows 10.

After a lot of searching I discovered the following four fixes which may resolve the problem.

1. Microsoft troubleshooter

Microsoft is aware of an issue relating to the start menu and settings screens, they have created a troubleshooter and fix for this issue, however in my case it did not detect the problem but it’s worth a try anyway, you can download it here.

2. Reset/re-register some control panel files

This will attempt to repair some settings and files related to the control panel.

Press Win + X on your keyboard to bring up the menu, click “Command Prompt (Admin)” and copy/paste the following:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\ImmersiveControlPanel\AppxManifest.xml "

Press Enter and wait, it doesn’t seem to specifically tell you how far it has progressed or when it has finished but I would suggest waiting 20 minutes.

3. Reinstall default windows apps

This will attempt to reinstall all the standard Windows apps like the Store, Windows update, Control panel etc.

Press Win + X on your keyboard to bring up the menu, click “Command Prompt (Admin)” and copy/paste the following:

powershell Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Press Enter and wait. Like the above fix it does not tell you how far it has progressed or when it has completed but as it needs to do a lot of work I would suggest leaving it running for about an hour.

4. System File Checker

Out of all the fixes this one takes the longest so I have listed it last so you can try some of the quicker ones above first. This will check each and every Windows system file to make sure it is present and not corrupted. It will repair/replace any files which are causing problems.

Press Win + X on your keyboard to bring up the menu, click “Command Prompt (Admin)” and copy/paste the following:

sfc /scannow

Press Enter and let it do it’s thing. It can take anywhere from 30 minutes to over an hour in some cases but it will show the progress and tell you when it has finished.

 

After you have tried each fix above, restart your computer (press Win + X to bring up the menu which shows the shutdown/restart buttons if your start menu is not working) and hopefully one of these will have resolved your problem. Let me know in the comments if it worked for you and if you still have problems afterwards I’ll do my best to help.